Results
Evidence, not anecdotes.
Outcomes from the team’s controllership and assurance work across municipal, retail mixed-use, and aviation assets. Client identities are withheld by agreement; figures are drawn from delivered engagements.
Municipal System · Western US
$76K+
baseline discrepancy surfaced, year one
Three-year municipal turnaround
The Situation
A multi-location municipal system with clean-looking summaries: untracked tickets, manual closures with no audit trail, uncalibrated counting equipment, and reconciliation entries no one could explain.
The Work
Progressive annual audits rebuilt the reconciliation discipline, instituted closed-ticket data retention, and held the operator to a documented improvement plan.
The Result
From a five-figure discrepancy to a documented surplus in three audit cycles. No major capital required. Discipline, not dollars.
Identity withheld · figures from delivered audit reports
Retail Mixed-Use · Hollywood, CA
5-Year
recovery proforma built from audit findings
Validation leakage at a flagship retail garage
The Situation
A multi-level retail garage where every anchor tenant validated differently: auto-printed validations at checkout, desktop systems with no audit path, and free-parking grants far beyond market standard.
The Work
A full validation and revenue-control audit mapped every leakage channel, quantified the giveaway, and modeled a five-year proforma for the ownership.
The Result
A board-ready recovery roadmap: tightened validation policy, tenant workflow redesign, and a rate strategy the numbers could defend.
Identity withheld · findings from delivered engagement
International Gateway Airport · California
40%
net parking revenue increase under team leadership
Where the method was forged
The Situation
One of the busiest parking operations in the country: high transient volume, concessionaire oversight, and a revenue line measured in tens of millions.
The Work
Our founders built and ran the revenue control function from the inside: the controls, the reconciliation discipline, and the accountability structure that PACT now packages for any owner.
The Result
A documented 40 percent net revenue increase and a controls posture that survived audits, turnover, and growth. That operating system is what Encompass installs.
Pre-Encompass leadership tenure · figures from public founder record
Built by Operators Who Have Owned the Problem
The record behind the rigor.
Estimate Your Exposure
What is unproven revenue costing you?
Industry experience commonly places unmanaged leakage between two and five percent of gross parking revenue. Run your portfolio.
Estimated Annual Leakage Exposure
$230K to $576K
Across 8 sites at $120,000 gross per site-month
Illustrative planning estimate using a 2 to 5 percent leakage range on gross revenue. A Parking Performance Baseline replaces this estimate with your actual number.
Replace the estimate with evidence.
A Parking Performance Baseline takes six to eight weeks and gives you the real figure, site by site.